Free 14-day trial · No setup fee
The AI receptionist for
plumbers and air-con businesses
It answers the calls you can't, takes the job details properly and texts them to you straight away, so the customer doesn't ring the next business on the list.
It answers as Demo Plumbing. The call is recorded and the details you give go to Oscar.
Answered by your AI receptionist
in about a second, day or nightCalls it took today
Water coming through the kitchen ceiling.
Blocked toilet, only one in the house.
Hot water's been lukewarm since yesterday.
Split system blowing warm air.
Leaking tap in Penrith.
Your job card, while they're still on the line.
Name, number, address, the job and when suits them. Urgent jobs say URGENT at the top.
Text to you
URGENT Smith Plumbing job: Water leaking through the kitchen ceiling. Marrickville, 24 Wattle Lane. Sam 0491 570 156. Preferred time: this afternoon. Ref R-7K3Q.
Your customer hears back straight away.
A text with a reference number, so they know the job is with you and don't ring around.
Text to your customer
Smith Plumbing: Thanks Sam, we've got your details (R-7K3Q). Dave will call you back. Ph 02 5550 1234.
You can't answer the phone with your hands in a drain. Now you don't have to: it picks up in about a second, takes the job properly and texts it to you before the customer rings someone else.
A receptionist for the calls you can't take
It works like a good receptionist: one question at a time, checks the details back, and gets the job to you before the customer moves on.
Reception
Answers as your business
Your business name and your name in the greeting. It tells callers it's an AI assistant and that the call is recorded, then takes their name, number, address and the job.
Ring the demo ›AI receptionistHi, you've reached Smith Plumbing. Dave can't get to the phone right now, so I'm Dave's AI assistant…
CallerWater's coming through my kitchen ceiling.
AI receptionistSorry to hear that. Can I get your name, please?
CallerSam. It's 0491 570 156.
AI receptionistJust to confirm, that's zero four nine one - five seven zero - one five six. Is that right?
Job cards
The job, straight to your phone
A job card by text while the call is still going, and a text to your customer with a reference number. It reads the number back and checks the address, so you're not chasing details.
See the texts ›Your area, your hours
Knows your suburbs and your hours
It listens for the suburbs you service and flags jobs outside them on the job card, without turning anyone away. You choose when it answers: after hours, when you're busy, or whenever you don't pick up.
See plans ›Careful by design
What it won't do
It takes the details so you can call back. It never pretends to be a person, and anyone in danger is told to ring triple zero.
Read the FAQ ›Built for plumbers and air-con
It knows the jobs your customers ring about, and that water through the ceiling means urgent.
Plumbers
Burst pipes, blocked drains, hot water, leaks and gas. Urgent jobs are flagged so you see them first.
Air-con
No cooling on a hot day, service calls and new installs, taken down properly while you're on another job.
Simple, monthly pricing
Every plan starts with a free 14-day trial. When it ends you decide whether to keep it: nothing is charged unless you say yes.
Solo
For an owner-operator on the tools all day.
A$199 a month
- Up to 60 answered calls a month
- Your own AI line
- Job cards and customer texts
- No setup fee, no lock-in
Crew
For a busier business with more calls to catch.
A$349 a month
- Up to 150 answered calls a month
- Your own AI line
- Job cards and customer texts
- No setup fee, no lock-in
Frequently asked questions
Will callers know it's an AI?
Yes. Every call starts by saying it's your AI assistant and that the call is recorded, before the caller says anything.
Do I keep my number?
Yes. Your mobile forwards the calls you miss to your own AI line. Turn the forwarding off and everything goes back to normal.
How long does it take to set up?
Oscar sets it up for you. Your AI line's number has to be registered to your business first, which usually takes two to five business days.
What happens with urgent jobs?
The job card is marked URGENT so you see it straight away. If someone is in danger, it tells them to hang up and ring triple zero.
Can it book jobs or give quotes?
Not yet. It takes the details and you call back to quote and book. If that's what you need, tell Oscar.
What does the trial cost?
Nothing. You get 14 days free with no setup fee, and nothing is charged unless you decide to keep it.
What happens to the callers' details?
They're kept for 30 days and call recordings for 7, then deleted. See the privacy policy.
Ready to stop losing jobs to voicemail?
Ring the demo line and pretend you're a customer with a leaking tap. Then ring Oscar to set it up on your own number.